You are here: Administration > Settings > Organization Settings > Create social media application and configure Janrain settings

Create social media application and configure Janrain settings

1. Under Social media, select Create social media application. Additional fields appear.
2. In the Domain field, enter the fully qualified domain for the social media application.

Note: Blackbaud provides a standard preconfigured domain, rpxnow, that you can use for free. You may want to use this domain if your organization does not have its own domain configured with Janrain. To use the rpxnow domain, enter it in this format: name.rpxnow.com, where “name” is the name you want to assign to the social media application. For example, the domain for a Blackbaud NetCommunity for ABC Organization may be “abcorganization.rpxnow.org”.

• You can enter your organization’s domain. The domain must be registered with a domain name registry. A CNAME (canonical name) record must be created for the domain name, and an A record (commonly referred to as the @) must be created to map the CNAME to Janrain. Registering a domain name or creating CNAMEs and A records require that you understand DNS (Domain Name Service). You need to work with Janrain to configure it. For further assistance, contact Blackbaud Professional Services. When you use your organization’s domain name, use the format www.mydomain.org.
3. In the Email field, enter the email address to use for communication from the social media authentication service about your account.
4. Click Create. The application creates and you receive an email from the authentication service. The email provides a link to your Janrain account so you can configure it.
5. To save the settings, click Save.

Note: After you save the social media application, use Clear Settings with caution. When you clear settings, the Domain and Email fields remove, but the social media application does not delete from Janrain. If you create a new social media application, you cannot use the same domain again. To delete the Janrain account, you must do so on Janrain's website.

6. Open the email from Janrain and click the link to access your account. On the Janrain website, you identify website domains and select the social networks to display on Blackbaud NetCommunity login pages.
7. To identify website domains, review the following steps.
a. Under Deployment, select Application Settings. The Settings screen appears.
b. In the Whitelist field, enter all Blackbaud NetCommunity website domains you want to use the social network application.
c. Click Save.
8. To select social networks to display on login forms, review the following steps.
a. Select Deployment, Provider Configuration. A page appears for you to select the social networks to enable for the account. The account supports Facebook, Twitter, Myspace, Windows Live, LinkedIn, OpenID, Google, and Yahoo. Although you can add other network providers to the list, auto match may not work properly.
b. Select the social network to configure. Then, click Configure at the top of the page. Follow the instructions on the screen to complete the social network configuration.
c. Repeat this step for each social network you want to include on your website's login page.
d. To preview a social network login page as it appears for a website user, click a social network icon. The page displays your social media application name so website users know your application is requesting access to the information.
9. You can configure the ability for users to post activity updates on your website to social networks. After a user registers for your site, a social media share screen appears to generate the post on the social network. For example, users can select to post to Facebook or Twitter. To provide this ability, select Deployment, Sign-in for Web.
a. In the treeview, click Providers. The Social Widget Setup screen appears.
b. Select the Configure Widget tab.
c. Drag and drop providers from the Providers list to Your Widget. If you need to configure social networks, follow Janrain's instructions on the screen to complete the process. When you are done, icons for the social networks you configured appear.

You can now enable the social media application on User Login parts. For more information, see Enable social website login on a User Login part.