In Messages, you can add, delete, and view email messages. To ensure consistency and save time, you can create an email message from an existing email template. You create email templates in Templates. We recommend only users with Administrator rights create and edit email templates.
You can also use an existing email message to create one. To do this, open and copy the existing email. You can change the copy as required, save it as a new email, and send the message.
Note: On the Messages screen, if Click here to edit this email message appears in the Action column, the program has not sent the email. Before you send an email, you can edit it in Messages. To make changes, click Click here to edit this email message.
Show Me: Watch how to create an email message.