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You are here: Administration > Settings > Site Settings > General site settings

General site settings

Under General, establish default, parent, or child settings for an individual website.

1. Under General, in the Site name field, enter a name for the site. In the Parent site field, select a parent site to inherit global settings.
2. In the Time zone field, select your organisation’s default time zone. For example, if your organisation is located in New York, select “New York (EST) GMT-5:00.”

The time and dates the user sees on your site pages and email in the program use the time zone specified on the User Profile Form part. If the user does not specify a time zone on the User Profile Form part, the time zone selected in the Time zone field appears as the default. The program uses Coordinated Universal Time (UTC) as its time standard, and time zones are expressed as offsets from the UTC. This allows the program to retain time and date information and display it accurately in multiple time zones.

If you do not select a default time zone in the Time zone field, the program uses the date and time zone from the web server.

3. In the Parent site URL field, enter the URL for a new site or change it for an existing site. You must enter the URL with a protocol such as “http://www.example.org”. If a message appears that informs you it is not valid, check your Domain Name System (DNS) configuration.

Warning: When “/netcommunity/” appears in your URL by default, you can remove it but you must uninstall and reinstall the program to do so. Additional technical steps are also required. For more information, visit www.blackbaud.co.uk and access BB529196 in Knowledgebase.

4. In the Add URL field, click Add to include URLs that you want to redirect to your primary site URL. For example, you can include URLs with typos or an abbreviation for your organisation so that users who mistype the primary URL still reach your site.

Note: When Blackbaud hosts your website and you need to add primary site URL redirects for a new Blackbaud NetCommunity domain, create a case on Case Central.

There are several important items to remember about alternate site URLs.
• You must register the domain URLs with a registrar in order for the redirects to render your primary URL. If you do not, the redirects do not work.
• These URLs are 301 redirects that maintain search engine rankings for the primary site.
• You can enter the URL with or without a protocol, such as "http://".
• The program validates each URL to make sure it is unique in Blackbaud NetCommunity. When you include a URL that already exists in the database, you cannot save it in the grid.
• It is important to remember the difference between these redirects and redirects you add in Administration, URL redirects. In this grid, you enter website redirects for the primary website URL. One redirect can reroute a group of URLs. For example, you add http://yoursite.org to redirect to the primary URL, http://www.yoursite.org. This redirects all http://yoursite.org URL requests, such as http://yoursite.org/donate and http://yoursite.org/aboutus, to the primary URL. In URL redirects, you add page URL redirects to reroute traffic to another page. For example, you add http://yoursite.com/donate to redirect to http://www.yoursite.com/donate. This only redirects the donation page. Be aware these page URL redirects override the redirects you add in this grid. For more information about page redirects, see URL Redirects
5. To save the settings, click Save.