Personal details

Your name and initials identify you in the Blackbaud ecosystem, including for Support, Finance, and your organization admins. To update your name, select the edit button for Personal information, edit your first or last name, and select Apply changes.

With Blackbaud ID, you use your email address to securely sign in to Blackbaud solutions and services. The email address, which appears at the top of your profile, also receives communications from Blackbaud.

If you authenticate through Blackbaud's secure authentication service, you can change your email address as necessary.

1. On your profile, select the edit button for Blackbaud ID and then select Edit BBID email address.

2. To confirm your identity, enter your password.

3. Enter and confirm the new email address.

4. Select Send email.

5. Check your inbox at the new address for a confirmation email, and follow the instructions to confirm the new email address.

Note: If you authenticate through a social sign-in, such as Apple or Google, or if your organization enables single sign-on, you can't manage your email address on your profile. Instead, you manage it through the social sign-in or your identity provider.

Your job title ensures that you receive communications from Blackbaud that apply to your role. To update your job title:

1. On your profile, from My organizations, select Edit my information from the organization's menu.

2. Edit your title.

3. Select Save.

Your phone number ensures that Blackbaud representatives can call you. To change your phone number:

1. On your profile, from My organizations, select Edit my information from the organization's menu.

2. Edit your phone number.

3. Select Save.