Letter Output and History

When you run a communication process, Altru compiles any merge field information and generates the letters and content for the communication. After you run the process, you can download and manage its letters and output files. For example, you can manually send the email content or download mail content for delivery or a mail house. You can also delete an instance of the communication process to remove its generated content, such as to correct a mistake.

Tip: For reminders and revenue acknowledgements, you can clear results to remove an instance of the communication process from its transactions, such as to correct a mistake. For more information, see Clear the Results of a Donor Relations Communication