Delete Letters

You can delete a letter, such as if your organization no longer uses it. You cannot delete letters used by a marketing effort.

Tip: Rather than delete a letter, you can mark it as inactive. Inactive letters remain in the database, but users cannot select them for use with marketing effort processes or packages. For information about how to mark a letter as inactive, see Mark a Letter as Inactive.

You can retrieve a deleted letter only from a good backup. Before you delete a letter, we recommend you first have a good backup.