Group Sales Payments

Based on the itineraries, price types, and other items you add to a reservation, a price is calculated. You can add payments to the reservation or you can email a secure payment link to let customers pay online. Payments apply to the deposit until it is met, then additional payments apply to the order balance. You can also add payments for a security deposit if required.

Under Amounts and due dates, when you meet a requirement, a green checkmark appears beside it. For example, if the deposit, contract, and balance are complete, each shows a checkmark with the completion date.

As requirements are met, the order status changes from Pending to Tentative, then Confirmed, and finally Finalized. You can also manually change the status. For more information, see Change Group Reservation Status.

Note: If the pricing structure is Flat rate, the full amount must be applied and allocated. If 100% of the flat rate is not applied, the group cannot make payments or check in. For more information, see Configure Flat Rate Applications.

Warning: If your organization uses the General Ledger in Altru, before you can add payments, an admin must map the program, payment method, fees, taxes, and discounts to accounts in the General Ledger. For more information, see General Ledger.