Add a constituent financial institution
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1. From Constituents, select Constituent financial institutions under Configuration.
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2. Under Constituent financial institutions, select Add on the action bar. For information about the items on this screen, see Add Constituent Financial Institution Screen.
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3. In the Financial institution field, enter the name of the financial institution.
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4. To further identify the financial institution, enter its branch and routing number information.
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5. Under Rejection codes, enter the rejection codes associated with the routing number.
Note: When you process direct debit transactions, you receive a return file from your financial institution that includes result codes for any rejected transactions. When you commit the direct debit return batch, the program attempts to match a result code to a rejection code to verify that the financial institution rejected the transaction. For more information about the Direct Debit Return batch, see the Direct Debit Return Rejections section of the help file.
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6. Under Contact information, enter address and phone number information about the branch.
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7. Select Save.