Add a daily admission program to a group itinerary

1. From Sales, select Group sales.

2. On the calendar, select a reservation and on the action bar, select Go to reservation.

3. Select the Itineraries tab.

4. Locate the itinerary and select Customize itinerary.

5. On the calendar view, select a block of time for the daily admission program. For example, click 9:00 and drag the cursor down to 12:00 to create a three hour program.

Note: Although daily admission programs are usually untimed, when you add one to an itinerary, you must specify a duration with start and end times.

6. On the action bar, select Add then select Daily admission program.

7. In the Program field, select the daily admission program to add to the itinerary. Only daily admission programs that are available through the “Group Sales” sales method are displayed in the list.

8. By default, the Start date field displays the date of the group visit entered on the reservation.

• If this is a single day itinerary, do not change the date in this field. Instead, continue to enter the start and end times for the program being scheduled.

• For a multi-day itinerary, you can select a different date in this field in order to schedule the programs for each day of the group’s visit. A multi-day itinerary is limited to five days starting with the date of the visit. For example, to schedule the second day of a multi-day itinerary, you would select the date of the second day in the Start date field. When you save the program, the new day is added to the itinerary.

Note: You cannot change the date of a group visit by entering a different date in the Start date field. For more information about changing the date of a group visit, see Change Group Visit Dates.

9. The start and end times are automatically displayed based on the duration you selected on the calendar. For example, if you selected a three hour block of time from 9:00 to 12:00 on the calendar, the Start time and End time fields will display 9:00 and 12:00 respectively. You can change the start and end times as needed.

10. In the Notes field, enter any additional information related to the group program like special requests or other relevant information. For example, the group may want to spend more time at a particular exhibit or request a specific guide. The notes entered here are displayed on the itinerary calendar view, as well as on the printed itinerary.

11. If supplies/equipment or staffing resources are needed for the group’s daily admission program, select the Resources tab and add the necessary resources.

12. In the Supplies/Equipment resources grid, enter the resource or select the magnifying glass to use the Resource Search screen to find and select the resource. If you selected a per ticket resource, the per ticket quantity needed from the resource displays. If you did not select a per ticket resource, enter the number of resources for the item.

13. In the Staffing resources grid, select a resource. For each staffing resource, you can enter the quantity needed, the type of staff to fill the resource, and the job being performed. When you select the job being performed, the name and the description default from when you set up the job type. If you do not select a job being performed, you can enter the name and description manually.

Note: If you assign staffing resources to a daily admission program, you should also schedule people to fill those resource positions. You do this after you save the admission program. To schedule people to fill the resource positions assigned to a daily admission program, access the Staffing tab on the reservation record. For more information, see Assign People to Fill Staffing Resource Positions for Itineraries and Itinerary Items.

14. Before you schedule the daily admission program, you can check for resource conflicts. However, you can also choose to ignore conflicts.

15. Select Save.