Add a write-off

1. Access the record of the transaction to write off. For information about how to access a revenue record, see Search for Transactions.

2. Select the Installment/Write-off activity tab.

3. In the Write-offs frame, select Add.

For information about the items on this screen, see Write-Off Screen.

Note: At the bottom of the screen, the Applied field displays the total write off amount you distribute. The Remaining field displays the write off amount left to distribute. These fields are based on the value entered in the Amount field and are not affected by the total pledge balance.

4. In the Amount field, enter the total amount of the installments to write off. The write off amount cannot be negative.

To write off individual installments, enter the total amount of the installments to write off.

To write off an entire commitment, enter the balance amount.

5. In the Date field, select the date to associate with the write off.

6. In the general ledger post status field, select whether to post the write off to the general ledger. To post the write off, select "Not posted."

If you select "Not posted," in the general ledger post date field, enter the date to indicate the accounting period in which the write off will post to the general ledger.

7. Under Write-off reason, select the reason code to explain the need to write off the amount. In the Details field, enter any additional information to provide about the write off.

Note: Your system administrator determines the reason codes your organization uses to explain a write off. For information about how to manage write off reason codes, refer to Reason Codes.

8. In the grid, apply the write off amount to the remaining installments.

To write off individual installments, in the Write-off amount column, enter the total amount of each installment to write off. The total amount you enter in this column must equal the amount entered in the Amount field. For example, if you enter $2,000 in the Amount field, you can split the $2,000 among multiple installment, but the total applied must equal $2,000.

To evenly distribute the write off amount over the remaining installments, such as to write off the entire pledge, select Auto-Distribute.

9. Under Recognition credits, select how to adjust the recognition credit amounts of the designations associated with the write off.

To automatically reduce the recognition credits by an amount proportional to the write off amount compared to the original amount of the commitment, select Reduce recognition credits by proportional amount.

To automatically reduce the recognition credits by the amount of the write off, select Reduce recognition credits by write-off amount. If the write off amount equals or exceeds a recognition credit amount, the recognition credit amount adjusts to $0.00.

To manually edit the recognition credit amounts, select Manually reduce recognition credits and select Edit. The Edit recognition credits screen appears so you can adjust the amounts as necessary.

To retain the original recognition credit amounts, select Do not adjust recognition credits.

10. To save and apply the write off, select Save.