Credit Card Updater

Credit Card Updater from Blackbaud Merchant Services helps prevent disruptions in recurring giving by keeping your supporters' credit cards up to date. It automatically runs for all Blackbaud Merchant Services accounts and is included in your standard rate.

When new card info is available, Credit Card Updater securely updates the card in your Blackbaud solution. This minimizes the loss of recurring payments and saves you significant time on donor outreach and data entry.

Credit Card Updater reviews card details in real time when cardholders submit payments. For stored cards, it frequently checks for updates from card issuers. For example, if an expired card is on file for a recurring gift, Credit Card Updater automatically updates the card when the card issuer notifies us of the new expiration date.

Note: Blackbaud partners with Visa Account Updater, Mastercard Automatic Billing Updater, Discover Network Account Updater, and American Express Cardrefresher to deliver the service, which is widely used in the business-to-consumer industry. Only credit cards issued by banks who participate in the service are eligible for updates.