BBPOS WisePOS™ E Setup

To take payments through your BBPOS WisePOS E payment terminal, complete these setup steps.

Step One: Install the Battery and Turn on the Terminal

  1. Remove the back cover of the WisePOS E, insert the battery, and replace the cover.

  2. Charge the terminal via an outlet or the optional Ethernet dock.

  3. After the terminal is fully charged, hold down the power button to turn on the device.

Tip: When not in use, it's recommended to leave the terminal powered on and charging to receive automatic software updates.

Step Two: Connect the Terminal to Internet

Connect the WisePOS E to internet via Ethernet or WiFi. For more information, see BBPOS WisePOS™ E Internet Connection.

Step Three: Register the Terminal

Register the WisePOS E through the Blackbaud Merchant Services Web Portal.

  1. Sign in to the account to use for payment processing.

  2. From Terminal devices, select Register terminals.

    Tip: Don't see this option? Contact your system admin for rights to manage devices.

  3. Select Register a terminal.

  4. Follow the instructions to register your device.

Step Four: Configure Your Workstation (Altru Only)

To use the terminal in Blackbaud Altru, you also need to configure your workstation. For more information, see Edit a Workstation's Payment Terminal Settings.