Disbursement Information

From Control Panel, Settings, under Disbursement information, you can view and manage information about the accounts through which you receive disbursements from Blackbaud Merchant Services. You must use a separate bank account for each type of currency you process.

To update bank account info or to enable or disable daily disbursements, select Edit account. For your protection, modified bank account information requires validation from Blackbaud. You can continue to accept payments, but Blackbaud holds deposits until verification is completed. Verification can take up to two business days after you submit banking details. For more information, see Requirements for Account Verification.

Tip: Don't see this option? Contact your system admin for rights to edit disbursement info.

Tip: To process payments in a specific currency, your organization must have a presence in the country where the currency is disbursed, including a local bank account in that country.

U.S., Canadian, and Australian customers can choose between daily and four-time-per-month disbursements. GBP and EUR processing customers receive disbursements four times per month.

We offer two options for disbursement scheduling:

  • Four times a month — For Blackbaud Merchant Services accounts created before a certain date, four times a month is the default disbursement schedule. Under this schedule, funds are disbursed four times per month after the cycle closes. You can view the specific dates for disbursement within your Blackbaud Merchant Services account.

  • Daily — For Blackbaud Merchant Services accounts that process in certain currencies (U.S. dollars, Canadian dollars, Australian dollars, and New Zealand dollars), daily disbursements are the newer default funding option. Under this schedule, disbursements are made every business day, excluding bank holidays, following a short funding window. You can view the specific disbursement schedule within your Blackbaud Merchant Services account.