Manage Event Shifts & Capacity

Use Shifts & Capacity to set participation limits on your event and manage your event's shifts.

You can use shifts to designate different kinds of volunteers within the same event. For example, you can have a group of setup volunteers earlier in the day and cleanup crew volunteers later.

You are required to create a shift when you create your event, and you can add any other needed shifts from Manage Events, Shifts & Capacity.

Manage Event Capacity

Select Enable Waitlist to turn on waitlists for this event. When your shifts reach capacity, participants can join the waitlist and will be automatically signed up if a spot becomes available. Participants are added in the order that they joined the waitlist for a given shift.

You can also Limit employee sign ups to only one shift.

Add a Shift

  1. From Manage Event, select Shifts & Capacity.

  2. Select Add Shift.

  3. Enter a Name and Description for the shift.

  4. If you want to limit the number of participants for this shift, select Limit to under Capacity and enter a number. If you do not have a capacity restriction, you can set the Capacity to Unlimited.

  5. If CRA Eligibility is enabled for your community, indicate if this shift is CRA eligible.

  6. Under Shift Start Day, select a date and time.

  7. Under Shift End Day, select a date and time.

  8. If you want to prefill the hours value when participants sign up for this shift, enable Default hours.

    • The hours value will populate based on the start and end times you selected, but you can enter a custom default value.

    • If you do not want to allow participants to modify the hours field during sign up, select Lock default hours.

  9. Select Save or Add another shift to submit.

Edit a Shift

  1. From Manage Event, select Shifts & Capacity.

  2. Select Edit Shift from the Actions menu of the shift you would like to edit.

  3. Make any desired changes to your shift.

  4. If your shift has participants, you will need to remove the existing participants to edit the start and end dates and times.

    1. Select Remove Participants.

    2. Select Remove.

    3. Edit your Shift Start Day and time and Shift End Day and time as needed.

  5. Select Save.

Delete a Shift

  1. From Manage Event, select Shifts & Capacity.

  2. Select Remove from the Actions menu of the shift you would like to delete.

  3. Select Yes, Remove.

Copy a Shift

Copy a shift to save time recreating similar shifts within the same event or across similar events. You can only copy shifts to events where you are a creator an organizer.

  1. From Manage Event, select Shifts & Capacity.

  2. Select Copy shift from the Actions menu of the shift you would like to copy.

  3. Find the event you want to copy this shift to. You can enter a search term to narrow your list.

  4. Under Actions, select +.

  5. Select Copy shift to confirm copying this shift to the event.