Custom Translations

The platform automatically translates most text to each user's selected default language. For text that's unique to your organization, such as custom entries you or your employees create, you can add custom translations to keep that content accurate in every language.

Tip: Employees can select their desired language from My Account. Supported Languages lists every language available in CSRconnect.

Note: The system will not automatically translate custom text entered by you and your employees. Custom text fields will have a Translate option next to them if they support custom translations. Custom text fields without the Translate option will not be translated.

Enter Custom Translations

Enter and save your default text. Translate isn't available until you save default text.
Select Translate above that text field.
Select the language you want.
Enter the translated text.
Select Save.
To save more translations, select Add Another Language.
To edit or delete a saved translation, select the corresponding option under Options.
Select Close to finish.

Autotranslate All Languages

Use Autotranslate All Languages to translate your custom text into every supported language at once, instead of entering each translation manually. Autotranslate overwrites existing custom translations, but you can edit the generated results.

Enter and save your default text. Translate isn't available until you save default text.
Select Translate above that text field.
Select Autotranslate All Languages.
Select Confirm.
To customize a generated translation, select Edit under Options, enter your changes, and select Save.
Select Close.