Group Programs

Admins create group programs to categorize related groups. Every group must belong to a group program. Programs can include multiple groups, but each group can only belong to a single program.

Consider creating group programs for:

  • location-based groups

  • groups based on common interests

  • employee resources

  • departments

  • groups based on themed causes

To manage group programs, navigate to CSRconnect Admin Portal, Community setup, Group Programs. Your role must include the Can Manage Group Programs permission.

Use the toggle to turn the Groups feature on or off for your community.

Active Group Program Options

From CSRconnect Admin Portal, Community setup, Group Programs, Active Programs, you can use the Options menu to manage your existing group programs.

  • Edit Program: Select this option to change the settings for a group program.

  • Copy URL: Get the link to this group program, which you can share with employees.

  • Archive Now: Archive a group program to mark its groups as inactive. Users can no longer create or join groups in the program, members stop receiving group-related emails, and the groups no longer appear under My Groups.

Archived Group Programs

From CSRconnect Admin Portal, Community setup, Group Programs, Archived Programs, you can view all archived programs. To reactivate an archived program, select Restore Program under Options. The groups in this program are marked as active again.