Volunteer Email Settings

From CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings, you can manage the event- and project-related email notifications sent to your employees.

To manage your volunteer communication settings, your role must include the Can Manage Volunteer Settings permission.

  1. Select which emails to enable or turn off using the Active column. Use the toggle to select or deselect all emails in that section.

  2. In communities with segmentation, you can copy over the current settings to other segments.

    • Select Apply to Segments.

    • Select the segment(s) that will inherit these settings and select Apply.

    • Check the segment(s) again to confirm, then select Confirm and Apply.

  3. Select Save.

You can see examples of the emails managed through this page, in the CSRconnect Email Library.

Event Emails

  • Participant Added (V002)

  • Participant Added From Waitlist (V003)

  • Participant Removed (V004)

  • Participant Leaves Event (V007)

  • Event is Full (V008)

  • Event Occurrence is Full (V009)

  • Event Shift is Full (V010)

  • Guest Added (V011)

  • Guest Removed (V012)

  • Individual Activity Logged (V013)

  • Participation Confirmation (V014)

  • Event Cancelled (V015)

  • Waitlist Participation Confirmation (V016)

  • Participation Reminder (V019)

  • Participation Post Event Reminder (V020)

  • Participation Updated (V021)

  • Event Submitted for Approval (V023)

  • Event Review Approved (V024)

  • Event Review Denied (V025)

  • Event Summary (V027)

  • Required Questions to Answer (V029)

  • Organizer Added (V030)

  • Organizer Removed (V031)

  • Recurring Individual Activity Reminder (V033)

Project Emails

  • Sign Up Confirmation (P001)

  • Express Interest Confirmation (P002)

  • Participant Confirmed For Role (P003)

  • Participant Invited to Project (P004)

  • Participant Removed from Project (P005)

  • Project Cancelled (P007)

  • Organizer Added (P008)

  • Organizer Removed (P009)

  • Project Started (P010)

  • Project Closed (P011)

  • Participant Left Project (P012)

  • Project Participation Summary (P013)

  • Participant Added to Project (P014)

  • Participant Role Reassigned (P015)

  • Project Review Approved (P016)

  • Project Review Denied (P017)

  • Project Submitted For Approval (P018)