February 10, 2026: Release 26.02.0

To receive an email notification when new features are added, subscribe to the Product Release Notes in the YourCause Community.

1. Sign in or join the YourCause Community.

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We’re refreshing the community home page to provide a clearer layout, simplify navigation, and lay the groundwork for future improvements that will help users find what they need quicker and more effectively. As part of this update, we’re introducing a new Engagement Elements page that will centralize all engagement elements in one place. It will organize elements by type and allow admins to add custom descriptions and control display order, making it easier to communicate the purpose and relevance of each section.

To allow you to change your selected cookie preferences, we have added Cookie Settings to My Account. For more information, see Manage cookie settings.

To help users with disabled support cookies access Live Chat support, they will now see the option to turn on support cookies from Help & Support. Support cookies are required to use Live Chat support.

For more about managing cookie settings, see Manage cookie settings.

To ensure we have current residency information for your employees, each user’s residency selection will expire after one year. We will prompt users to select their residency location again at first login after their previous selection expires. We must collect residency information for compliance with California Assembly Bill 488.

To ensure consistency and prevent invalid actions, the Cancel Redemption option is now disabled whenever an incentive, or any of its associated participation levels, is locked.

For example, if Level 2 is locked, Level 1 will also become locked, and users will no longer see the Cancel Redemption option for all participation levels.

This update ensures users only perform cancellations when the full incentive structure permits it.

For more information, see Participation Levels.

Users in China or other restricted regions without Google services can now manually enter and validate addresses for events, projects, and individual activities (RIA).

If the system cannot access Google services, the Location field is replaced by Address, District, City, State or Province, Postal Code, and Country Code fields in the user's preferred language. They can't save the opportunity until they validate the address.

We have moved tag management to the CSRconnect Admin Portal so you can manage this feature without help from your Customer Success Manager. You can manage your tag sets from CSRconnect Admin Portal, Community setup, Community, Tags.

For more information, see Tags.

The Vetting Requests Report topic now indicates that it may take up to 24 hours for updates to appear in the report.

The following report terms and definitions are published in Help:

• Active Employees Report

• Admin Roles Report

• Skills Report