Enable Artificial Intelligence (AI) Features

Platform Managers can determine which artificial intelligence (AI) features are enabled for their school and view usage information.

Available AI Features

Question Generator

The AI-enabled Question generator assists faculty in building several types of questions for online assessments.

Chat for Blackbaud AI

Schools participating in the Early Adopter Program (EAP) can enable this chat for admin users. Use the chat an in-product helper who can answer natural language questions about why something is(n’t) working, where settings are located, and how to complete tasks. For details, see Chat for Blackbaud AI.

Enable AI Features by School Level

  1. In Core, select Security, then Artificial intelligence.

  2. Select the context menu next to the feature you want to enable, then select Edit.

  3. Select the school levels to enable.

  4. Select Save.

View AI Feature Usage

Select a Feature to view usage data including who used the tool, what they requested from the tool, and the tool response.

Opt into Generative AI Features Globally

To use generative Artificial Intelligence (AI) features, your organization must enable them first in your Blackbaud environment. This can be done in any of the following ways:

  • Have an authorized user – such as an organization administrator – opt in to it

  • Join an AI Early Adopter Program (EAP)

  • Purchase an AI feature

  • Rely on previously enabled access

For details and instructions, see Admin: Opt into Generative AI Features Globally.