Enable online payments

Online payments enable payer to submit payments toward outstanding balances electronically.

The Online payment form allows you to customize the payment experience associated with specific merchant accounts, such as adding a custom convenience fee for credit card payments. The Online payment form settings also contain areas to set-up a welcome message and payment instructions.

To enable online payments:

1. Select Edit form.

2. Choose a merchant account to Process payments with.

3. Optional: Select Charge a convenience fee when paying online. Enter a Convenience fee label to identify the fee on statements and the general ledger.

4. Select Post on charge date to have the fee automatically post to the general ledger. Otherwise, select Do not post to handle this event manually.

5. Include the Form instructions and custom Thank you message to help guide payers as they are making a payment.
   

Once enabled, payers make payments from the Current bill page.