Manage automatic payments

Automatic payments (Auto-Pay) eliminate the need to manually log in and make a payment each time one is due.

There are two types of Auto-Pay: one for fees included in a payment plan, and another for all other charges. Each type of Auto-Pay must be set up separately.

To enroll in Auto-Pay for a payment plan, the student must be on a payment plan for the current billing year. Plans from earlier years cannot be enrolled, so they offer no Auto-Pay option on your Current bill.

Note: Auto-Pay may not be available yet at your school. Auto-Pay for incidentals is currently only available to a limited number of schools. Your school can also choose to enroll payers themselves rather than let you self-enroll.

To get started, hover over Billing in the navigation and select Current bill. You can also enroll from the Auto-Pay section of your Payment plans page.

Enroll in Auto-Pay

  1. Under Accounts, below the Auto-Pay column, select Enroll beside Payment Plan or Incidental.

  2. Under Payment method, select an available option. Some options may not be available at your school.

  3. Select either Enter card details, for credit cards, or Enter account details, for direct debit, and enter the corresponding billing details.

  4. Select Enroll.

Pause or resume Auto-Pay

Pause Auto-Pay to prevent automatic withdrawal from your credit card or bank account.

Schools can pause Auto-Pay on your behalf if needed; however, you are responsible for resuming it.

To pause Auto-Pay, select the context menu located to the right of the Auto-Pay column and choose Pause auto-pay.

Change your Auto-Pay payment method

Select the context menu located to the right of the Auto-Pay column. Choose Update payment method.

(Canada) Review Pre-Authorized Debit (PAD) Agreement

The Pre-Authorized Debit (PAD) agreement contains key information about your Auto-Play plan, including your payment schedule and the amount debited from your bank account.

PAD only applies to Auto-Pay enrollments that use direct debit as the payment method in Canada.

To review your PAD agreement:

  1. Select Edit Auto-Pay.

  2. Select View PAD agreement.

When Auto-Pay payments are processed

Auto-Pay payments are scheduled three days before the due date and begin processing one day before. For the full timeline and which changes you can still make once a payment is scheduled, see When Auto-Pay takes your payment.