Emergency Contacts

Emergency contacts inform administrators who to contact by phone or email whenever information vital to the ongoing function or safety of the entire school (such as inclement weather) or specific individuals (such as a medical emergency) needs to be shared with authorized individuals.

Platform managers (and anyone else with access) can manually add or edit the emergency contact information. Users may even have access to edit their own information or that of their children. Data managers can import emergency contact information for students in bulk if contact information is already stored someplace else.

If a contact is also a user, you can select the name of the individual to go to that individual's Contact card.

Note: Platform managers can also customize the instructions that appear when editing the Emergency Contacts section in the contact card.

Tip: Most employees who are responsible for keeping user profile data updated should have the contact card manager role instead of platform manager role (and its clones).

Add a new emergency contact

1. To edit your own information, select your name from the account menu (top corner) and select Profile.

   To edit information on another user's behalf, in Core use the People finder to access a user's profile.

2. Select Contact card.

3. Under Emergency contacts, select Manage phonesor Manage email depending on which type of information you want to create.

4. Select to Create a new phone number or Create a new email address.

5. Enter the required information for the contact (for phones you'll also indicate a type of phone) and then select Add entry.

   New contacts are Active by default. You can drag and drop the entries to order them according to priority so that the person who should be contacted first appears at the top of the Active column.

6. If your school uses the Connect 5 integration, select Every Time, Emergency Only, or Never from the Automated call/email option.

7. Select Save.

   Tip: If you need to mark the new contact as Not in use, you can do so after you save it. Just edit the newly saved contact to move it to the appropriate column.

Tip: A manager can print emergency contacts in bulk, such as to take on a field trip. From Core, select Analysis, Reports, and then search for "emergency" reports. See Reports for information about how to run a report.