Credit Memos

Credit memos reduce invoice balances. For example, apply a credit memo to decrease the amount that is owed. As a best practice, enter accurate distributions, monitor posting, and document changes to ensure correct general ledger impact and a clean audit trail.

From Payables, Credit memos, you can review existing credit memos and add new ones.

Use a credit memo's menu to view or edit. Use columns to help you organize information visually, making it easier to find, compare, and analyze credit memos quickly.

Tips for Working with Credit Memos

• Use a credit memo to adjust or reduce the amount owed on an invoice.

• Enter complete and accurate distribution details.

• Review distributions before posting.

• Avoid duplicate or unnecessary credit memos.

• Keep a clear audit trail.

Tip: You can’t delete a credit memo that has transaction activity, such as applied amounts. Unapply the credit memo before you delete it.