Email Details

After you add and style the content for EFT remittance emails, select Email details to enter who's sending the message and why.

From name (Required) — To show who sent the email when recipients view it in their mailboxes, enter a name. For example, you might include the name of the local chapter you represent or the executive director.

Reply-to name — To show who receives responses when recipients reply to the email, enter a name. If you filter responses to a central monitored location, use a name that indicates it's a generic mailbox, such as Customer Support.

Subject line (Required) — The subject is a recipient's first glimpse at the content of your email. To capture your recipients' attention, enter a descriptive and inviting, but short subject line.

From email (Required) — To show where the email came from when recipients view the message in their mailboxes, enter an email address. For example, you might use the generic mailbox for your organization.

Warning: To avoid email failures, make sure your organization admin has configured a domain to send email from your Blackbaud solutions. For more details, see Email Domain Authentication.

Reply-to email — To show where recipients send responses when they reply to the email, enter an email address. To filter responses to a central monitored location, use a generic email address such as info@example.org.

Note: Receiving email systems also use the reply-to email address to return or bounce messages when delivery fails.