Review and Sign the Payment Service Agreement for Payment Assistant

The Payment Service agreement for Payment Assistant is sent only to the Executive Sponsor listed in your application. The email will come from the REPAY Sales Team via Docusign (dse_na2@docusign.net). The subject of the email will be "[Org name] - Please review and sign this document." If you have questions about the email, do not forward it, and instead use other means – phone call, new email, etc. – to confirm it’s authenticity.

The Payment Service agreement emails are only intended for the recipient and must never be forwarded on to others individuals inside or outside your organization. These emails contain links to documents intended to be viewed only by the initial recipient. The same precautions applied to sharing user names and passwords should be applied to sharing information contained in these emails.

If your executive sponsor didn't receive the email, first check the junk/spam folder before reaching out to Blackbaud Customer Support.

After you complete the agreement, your account will be set up with REPAY and then undergoes the KYC waiting period.