Payment Assistant Overview
Payment Assistant automates your accounts payable process, helping you save time, reduce costs, and improve security. With robust encryption, real-time tracking, and seamless integration within Financial Edge NXT, Payment Assistant streamlines payments to vendors via virtual card, ACH, or check.
Key benefits:
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Enhanced security and fraud protection
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Faster, automated payment processing
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Real-time visibility and reporting
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Significant cost savings over paper checks
Payment Assistant features automated approvals and reconciliation, a consolidated workflow for all payment types, a tiered approval structure, and vendor onboarding managed by our enablement team. After you onboard, to use Payment Assistant, simply select invoices, approve the payment run, and Payment Assistant takes care of the rest — from funding to vendor payment and reconciliation.
Tip: Payment Assistant is included with your Financial Edge NXT subscription at no additional cost.
Note: Payment Assistant™ is currently in Limited Availability (LA). Are you interested in participating? Apply to join our LA group. During this time, we'll review and implement participant feedback to prepare for general availability.
Getting Started with Payment Assistant
To get up and running quickly, start with our Getting Started tutorial for Payment Assistant, which provides a big-picture overview of the process. For additional guidance, review these resources:
When you first navigate to Payables, Payment Assistant, you'll see the Getting Started page. After setup, you'll go directly to the Payment Assistant page, where you can create payment runs and check the status of previous payments.
Training: Prefer visual learning? Watch our Payment Assistant training videos.
Frequently Asked Questions
Does Payment Assistant replace my entire invoice payment process?
Payment Assistant’s goal is to fully automate your invoice payment process. For many organizations, it can replace the entire process right away. In some cases, you may still need to process a few payments separately, such as wire transfers or international payments.
What are virtual cards?
Virtual cards are single-use credit card numbers issued for a specific payment. Vendors receive an email with the card number, expiration date, and security code for the approved amount. They process the payment like any other credit card transaction and receive funds directly.
How does Payment Assistant work with Expense Management or my Accounts Payable approval process?
You can use Payment Assistant with any invoice that’s ready to be paid, no matter how the invoice was approved. It works alongside your existing approval workflows.
How does Payment Assistant provide transparency in the payment delivery process?
Payment Assistant records when payments are delivered to your vendors. Payment runs and statuses update in real time as new information becomes available.
Can I still print checks myself for people coming into the office?
Yes, you can manually process payments and print checks directly from Treasury.
Do manually processed payments show up in Payment Assistant?
No, only payments processed through Payment Assistant are visible within Payment Assistant.