EFT Sharing with Payment Assistant

When you onboard to Payment Assistant, you can choose to share your EFT vendor bank account details. You can Allow EFT sharing from the Getting Started with Payment Assistant page or by navigating to Settings, Payables, under Payment Assistant

Tip: EFT details are shared only one time to set up the vendor’s Payment Assistant payment method.

When EFT details are provided, businesses and individuals are automatically enrolled in ACH payments if all required information is complete.

Note: If a vendor already uses virtual cards with our payments technology partner, REPAY, they will receive payments by virtual card instead.

If you do not share EFT details and the business vendor chooses ACH payments, Payment Assistant will request those details directly from the vendor.

Tip: If a vendor needs to update their EFT details and they’re enrolled in Payment Assistant, they must contact the Payment Assistant team at REPAY with the new information. Not doing so may delay payment or result in lost funds. To contact REPAY, call 801-679-6044 or 801-762-8772, or email payableshelp@repay.com.

If a vendor doesn’t want to use virtual cards or ACH, Payment Assistant sends a physical check, which may take 7–10 business days to arrive.

Required Vendor Record EFT Details

To share EFT bank details with Payment Assistant for ACH setup, the vendor record must include:

• Vendor bank name

• Routing number

• Account number

• Account type (most accounts are typically "Checking")

• An email address with the Contact method type set to "EFT email"

• Payment method set to "Electronic funds transfer"

Tip: To verify, open the vendor record, select Edit, then under EFT bank account, select to edit the Active EFT account.