Link BILL Bank Accounts to Financial Edge NXT
To process payments correctly, Payment Assistant with BILL must match each BILL bank account to the correct bank account in Financial Edge NXT. Verify the accounts with BILL, and then link them from the Getting Started page during onboarding or, after you start processing payments, from Payment Assistant Settings.
Note: Don’t see this yet? The ability to use BILL with Payment Assistant is currently in an Early Adopter Program (EAP) for some of our customers. Look for full support and general availability in a future release.
Prerequisites
Your organization processes Payment Assistant payments through BILL.
From Security, Role management, your user role includes permissions to access Payment Assistant setup.
Steps to Link Bank Accounts
Open Link BILL bank accounts to Financial Edge NXT using one of the following options:
For each listed BILL bank account, select the matching account from Financial Edge NXT bank account. Payment Assistant compares the routing number and last four digits of the account number for each BILL account to your Financial Edge NXT bank accounts and tries to find a match for you.
Review the match status for each account and take action as needed:
One matching account found — Payment Assistant selects the account for you and shows the message "Auto-matched to a Financial Edge NXT bank account. Verify before saving." Verify the match before you save.
Multiple matching accounts found — Select the correct account from the accounts listed.
Matched manually — You selected the account yourself, and its routing number and last four digits match the BILL account.
No matching account found — Select the correct account, or update the bank account record in Financial Edge NXT so the routing number and account number match.
Account can't be auto-matched — The BILL bank account is missing a routing number or the last four digits of the account number. Select the matching Financial Edge NXT account manually.
Routing number or account number mismatch — The account you selected doesn't match the BILL account's routing number or last four digits of the account number. Select a different account, or correct the bank account record in Financial Edge NXT.
Missing information in Financial Edge NXT — The Financial Edge NXT bank account doesn't include a routing number or an account number. Add the missing information to the bank account record.
Link locked — After a payment uses the linked account, the link can't be changed.
Select Link Accounts to save your changes. Link at least one bank account to continue.
Tip: A selected Financial Edge NXT bank account must match the BILL account's routing number and last four digits of the account number, and it must include both a routing number and an account number. To save, correct any mismatched or incomplete accounts first.
Note: Each Financial Edge NXT bank account links to only one BILL bank account.
After a linked bank account is used for a payment, the link becomes permanent and can't be changed. To use a different bank account, link a BILL bank account that hasn't been used for payments yet.
Verify BILL Bank Accounts
BILL verifies each bank account that funds your payments, and only verified accounts are ready to use with Payment Assistant. You verify an account in one of two ways when you add it with BILL:
Instant verification — Connect your bank through Plaid to verify the account right away. Plaid is used one time to verify the account, so no ongoing connection to your bank remains and you don't need to refresh credentials. If your bank uses multifactor authentication, it appears only during this one-time connection.
Manual entry with a trial deposit — Enter the routing and account numbers yourself. BILL then sends a small deposit of less than $1 to the account, and you enter the exact amount to confirm the account.
How to Verify a Bank Account with a Trial Deposit
The deposit from BILL can take up to two business days to arrive. BILL allows 14 days to complete verification.
Check your bank statement or online banking for the exact amount of the deposit from BILL.
Open the account to verify using one of the following options:
From the Getting Started page, under Bank account verification, select the name of the bank.
After you start processing payments, from Settings, Payables, under Payment Assistant, select Verify bank accounts, and then select the account. This link appears only for organizations that process payments through BILL and have a linked bank account that is ready.
Under Deposit amount, enter the amount of the deposit. The amount must be less than $1.
Select Verify. If the amount doesn't match, the message "That amount doesn't match. Check your bank statement and try again." appears.
BILL allows three attempts to enter the correct amount. If you reach the maximum number of attempts, a message tells you the bank account can no longer be verified and to add a different bank account to continue. You must add and verify a different bank account.
Until you verify an account, the Bank account verification section on the Getting Started page lists the account with a Pending status, and the steps that follow stay locked.