Add Bank Accounts in Payment Assistant

After completing onboarding and initial setup with Payment Assistant, you can add more bank accounts to use for payment processing.

Prerequisites

Before you add an additional bank account, ensure the following:

• You have completed Payment Assistant onboarding.

• You have the necessary security rights. From Security, Role management, your user role must include permissions to access Payment Assistant setup.

Steps to Add a Bank Account

1. Navigate to Settings, Payables, and then select Add bank account.

2. To use a bank account with Payment Assistant, search for and select it from Bank account field. The bank account you select is one you want to withdraw funds from to make payments.

   If the account doesn’t exist yet, add the bank account to Financial Edge NXT first.

3. To prevent ACH returns and ensure successful fund withdrawals during payment runs, provide your bank with REPAY’s ID: 2820959731 and request that it be added to their allow list.

4. Under Account info, verify and if necessary, update the Account type, Routing number, and Account number.

5. Provide bank account documentation for verification. Submit one of the following bank-issued documents:

   • A voided check

   • A bank statement (only include account name, address, routing number, and account number)

   • A signed verification on bank letterhead

   Note: If submitting a bank statement, ensure it only shows the required account details. Do not include balances, transactions, or other sensitive information.

6. Set up Doing Business As (DBA) information. In the Copy previous doing business as field, select an existing organization, or choose New to add a new DBA.

   The DBA name, address, and remittance contact details are used for vendor remittance:

   • Virtual cards and ACH: Email remittance is sent.

   • Checks: DBA name and remit-to address appear on the check.

     Tip: If after onboarding you need to update your remit to information, contact Blackbaud Customer Support.

7. Select how you want to proceed:

   • Submit — Saves the bank account and closes the form. Use this when you're adding only one bank account.

   • Submit and new — Saves the bank account and immediately opens a blank form so you can add another. Use this when you need to set up multiple bank accounts in one session.

Tip: After you add a bank account, you can check its status from Treasury, Bank accounts in the Payment Assistant column. If the status shows "Pending", the account is still being set up. After it's ready for use in payment runs, the status updates to "Enabled".