Add Bank Accounts in Payment Assistant

After completing onboarding and initial setup with Payment Assistant, you can add more bank accounts to use for payment processing. If your organization pays vendors through BILL, link your BILL bank accounts to Financial Edge NXT so Payment Assistant can match each account.

Prerequisites

Before you add an additional bank account, ensure the following:

  • You have completed Payment Assistant onboarding.

  • You have the necessary security rights. From Security, Role management, your user role must include permissions to access Payment Assistant setup.

Add a Bank Account with REPAY

  1. Navigate to Settings, Payables, and then select Add bank account. A message explains that the account is added to your existing Payment Service Agreement with Blackbaud and REPAY.

  2. To use a bank account with Payment Assistant, search for and select it from Bank account field. The bank account you select is one you want to withdraw funds from to make payments.

    If the account doesn’t exist yet, add the bank account to Financial Edge NXT first.

  3. To prevent ACH returns and ensure successful fund withdrawals during payment runs, provide your bank with REPAY’s ID: 2820959731 and request that it be added to their allow list.

  4. Under Account info, verify and if necessary, update the Account type, Routing number, and Account number.

  5. Provide bank account documentation for verification. Submit one of the following bank-issued documents:

    • A voided check

    • A bank statement (only include account name, address, routing number, and account number)

    • A signed verification on bank letterhead

    Note: If submitting a bank statement, ensure it only shows the required account details. Do not include balances, transactions, or other sensitive information.

  6. Set up Doing Business As (DBA) information. In the Copy previous doing business as field, select an existing organization, or choose New to add a new DBA.

    The DBA name, address, and remittance contact details are used for vendor remittance:

    • Virtual cards and ACH: Email remittance is sent.

    • Checks: DBA name and remit-to address appear on the check.

      Tip: If after onboarding you need to update your remit to information, contact Blackbaud Customer Support.

  7. Select how you want to proceed:

    • Submit — Saves the bank account and closes the form. Use this when you're adding only one bank account.

    • Submit and new — Saves the bank account and immediately opens a blank form so you can add another. Use this when you need to set up multiple bank accounts in one session.

Tip: After you add a bank account, you can check its status from Treasury, Bank accounts in the Payment Assistant column. If the status shows "Pending", the account is still being set up. After it's ready for use in payment runs, the status updates to "Enabled".

Tip: On Treasury, Bank accounts, select the close icon on the Use Multiple Bank Accounts with Payment Assistant banner to dismiss it. Selecting Add bank account on the banner also dismisses it. Adding a bank account from Settings doesn't dismiss it.

Add a Bank Account with BILL

Note: Don’t see this yet? The ability to use BILL with Payment Assistant is currently in an Early Adopter Program (EAP) for some of our customers. Look for full support and general availability in a future release.

With BILL, you add the bank accounts that fund your payments in BILL's enrollment experience, not from Settings, Payables. After you add them, link each BILL bank account to its matching Financial Edge NXT bank account so Payment Assistant can use it for payment runs. Adding more bank accounts after enrollment isn't available with BILL yet.

Bank Documents for BILL

With BILL, you don't upload a voided check, bank statement, or letterhead verification. BILL verifies each bank account with instant verification or a small deposit instead. Learn how to verify and link BILL bank accounts.

Add Bank Account Option with BILL

The Add bank account option, and the document upload and Doing Business As (DBA) steps that go with it, apply only to REPAY. With BILL, you don't enter DBA information or give your bank a REPAY ID for its allow list.