Required Vendor Info for a Payment Run

Accurate vendor data helps Payment Assistant process payments reliably.

• Address, including city, state, and zip code (United States remittance only)

• Vendor customer number

• Contact info

  • Required – Phone number (with correct phone number type)

  • Recommended – Email address (with correct phone number type), payee name, and primary contact first and last name

Tip: If you need to pay a vendor with more than one address, create separate vendor records or send payments to only one address. REPAY can only process payments using a single remit-to address per vendor record.

Phone Number and Email Address Formats

For payment runs, phone numbers and email addresses on vendor records need to be formatted correctly. First, we recommend you update your phone type defaults.

1. From Settings, select Fields and tables.

2. Select Tables tab.

3. Find and select Phone Type.

4. For each phone number type you want to use with Payment Assistant, edit the type and select "Telephone number" for the Phone number type.

5. For each email address type you want to use with Payment Assistant, edit the type and select "Email address" for the Phone number type.

Then, ensure the phone number is formatted correctly. These are the only accepted phone number formats.

• XXXXXXXXXXX i.e., 15555555555

• X-XXX-XXX-XXXX i.e., 1-555-555-5555

• X XXX XXX XXXX i.e., 1 555 555 5555

• X.XXX.XXX.XXXX i.e., 1.555.555.5555

• X (XXX) XXX-XXXX i.e., 1 (555) 555-5555

Country code is optional and defaults to 1.