Vendor Payment Communications for Payment Assistant

After a vendor is enrolled with Payment Assistant and you include their invoice on a payment run, Assistant automatically sends payment communications by email. The emails are customized by payment method and are sent from payments@repay.com.

Use the following examples to preview the email content vendors receive:

Key Notes

  • The From information in the email includes your organization's name and address.

  • The subject includes " Payment Remittance From: (your organization name)"

  • The invoice number and description appear in the body of the email.

  • The payment instructions include a remittance email (payableshelp@repay.com) and phone number (801-679-6044) for vendor follow up.

Frequently Asked Questions

No, not at this time. As we continue to build Payment Assistant, we’ll consider functionality that’s important to your organization.