Vendor Payment Communications for Payment Assistant

After a vendor is enrolled with Payment Assistant and you include their invoice on a payment run, Assistant automatically sends payment communications by email. The emails are customized by payment method and are sent from payments@repay.com.

Use the following examples to preview the email content vendors receive:

• Virtual card

• ACH

• Check

Key Notes

• The From information in the email includes your organization's name and address.

• The subject includes " Payment Remittance From: (your organization name)"

• The invoice number and description appear in the body of the email.

• The remittance email you entered during Payment Assistant onboarding is included in the payment instructions, in case the vendor needs to follow up.

Tip: To update the remittance email, contact the Financial Edge NXT team in Blackbaud Customer Support.

Frequently Asked Questions