Vendor Experience with Payment Assistant

Payment Assistant is designed to make vendor payments faster, easier, and more secure — benefiting both your organization and your vendors. By automating payment delivery and reducing manual processes, it helps eliminate paper checks, cut costs, and improve operational efficiency.

From the vendor’s perspective, Payment Assistant simplifies the payment experience:

• Streamlined onboarding – REPAY, our trusted payments partner, handles vendor enrollment on your behalf.

• Flexible payment options – Vendors can choose how they want to be paid — virtual card, ACH, or check.

• Transparent communication – Vendors receive timely remittance notifications and follow-up support. If a payment isn’t processed within a set timeframe, REPAY’s specialists proactively reach out to resolve issues and ensure successful delivery.

• Ongoing support – From setup to updates, vendors have access to dedicated assistance. Our goal is to reduce friction and ensure every payment is delivered accurately and on time.

  Tip: If vendors need help with anything related to Payment Assistant, they contact REPAY directly.

This vendor-first approach reflects our commitment to modernizing Accounts Payable and improving the payment experience for everyone involved. Explore the full vendor onboarding journey.

Note: When paying individuals using Payment Assistant, those payments follow a unique process that differs from the standard process for organizations and businesses. To learn more, see Paying Individuals with Payment Assistant.