Grant applicant help
This document provides Grantmaking clients with general information for using the grantrequest.com site.
Once customized for your foundation and uploaded to your website, enable the Help link on the grantrequest.com site to make this information available to your grant applicants.

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Copy all information from the Grant Policies and Process section to the end and paste it into a Word document.
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Review and customize the information as needed for your foundation.
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Save the document as a PDF and place it on a webserver or create a webpage on your website to host the information.
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Set up the Help link in Grantmaking, Online Applications using the steps in the Configure the Help link section below.

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Log into Grantmaking.
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Select Launch > Applications > Forms Manager.
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Select Settings > Account Designer.
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If you have more than one Site ID, select the desired one and click OK.
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In the Account designer, go to the Settings menu on top and click Links.
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In the Links list on the left side panel, click Help.
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On the right side panel, enter the URL to your new Help document or webpage in the Link to field. You can hide the Help link by leaving the field blank.
Note: At this time, change the label or make the link into a button if desired.
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Click Save & Close on the bottom.
Grant Policies and Process
Review the information provided to assist you in the application process.

[Funder name] is unable to fund organizations or projects with written policies that discriminate against individuals based on race, color, sex, sexual orientation, gender identity, religious creed, national origin, physical or mental disability, or protected veteran status, or any other characteristic protected by law.

[Grant program deadline policy here.]
All applications are deactivated on the last day of the grant cycle. Give yourself plenty of time to complete the application and ensure that you are able to access the login page with ease.

The review process varies within each state included in this grant program. If you have a program that impacts multiple states, submit a separate application for each state impacted.
Once your application has been submitted, an initial email is sent indicating that your application has been received. If you do not receive this email confirmation, refer to the troubleshooting tips within this document.

Target disposition dates to announce funding decisions vary in each state.
Applications
All applicants are first directed to the grantrequest.com login page prior to accessing an application form.
Note: If the specific application contains Outcomes enabled measurements, you are instead taken to the Blackbaud sign in page.

Enter the email address to be associated with your account. All email correspondences are sent to this address.
Select ‘New Applicant?’ and the system prompts you to create a password. Record your login ID (email address) and password so that you can login and access any saved applications or requirements in the future.
If you are a grant writer for multiple organizations, use a different email address for each organization.
If you complete the New Applicant section and receive the error 'Invalid e-mail or password', that email address already has an account. Click the Forgot Password? link below to reset the password.

Enter your login ID (email address) and password to begin the application process. If you have forgotten your password, click on the Forgot Password? link to have an automated email sent to your email address. If you do not receive this email response, refer to the troubleshooting tips within this document.

Start a new proposal application by selecting the link on our website.

Access any saved applications by going to: https://www.GrantRequest.com/SID_XXX.
** Replace XXX above with your funder Site ID number.
Login to grantrequest.com using your account’s email address and password.
On the Applications page, click on the application name to continue working on an application you’ve already started.
Use the Action menu (far right column) to:
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Delete a duplicate or unsubmitted application
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Email a copy of an application to someone else to review

To view submitted applications, use the dropdown menu to switch from In-Progress to Submitted.
Submitted applications are read only. If you need to make a change, contact our grants manager.
Requirements
All grants require the signing and submission of one or more requirement forms before the grant can be approved and any payment is released. These forms include a site visit report, budget report, board member list, and a terms and conditions form. Grant conditions forms must be read, signed, and submitted by an officer/director/trustee of the organization who is legally authorized to execute a contract on behalf of the organization, such as the Executive Director, CEO, Board President, Managing Director, etc.
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Login to your grantrequest.com online account using the same email and password your organization used to submit its application.
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Once logged in, click the Requirements tab at the top of the page.
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Use the drop-down menu to select between New, In Progress, or Submitted.

Any new requirement forms are listed as a link.
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Click the form name to open the form.
Note: Once you open the form – whether or not you make changes – it is moved to the In Progress requirements list. If you logout and return later, the form is listed under In Progress.
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If the form needs to be reviewed by legal counsel or someone else before it can be signed and submitted, click Email in the Action column at the far right.
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Read through the form, complete the fields at the bottom, and click Finish & Review.
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Review the fields, then click Submit.

Any requirement forms you have opened and worked on but have not yet submitted are listed here.
Click the form name to open and continue working on it.

After you’ve reviewed and submitted your report or requirement,
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A confirmation in orange letters is displayed at the top of the page.
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The form is moved to the Submitted Requirements section of the dropdown menu.
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A confirmation email is sent to you.
Note: If you believe you have submitted a requirement, but have not heard back from the foundation, check in the In Progress section to make sure it was submitted.
Transferring Login Accounts
If an individual has left your organization that had access to application history and a new employee needs access to that information, contact us and we can transfer your organization’s application history to a new account.
If multiple people from your organization need to access this information, we recommend you create a general email address with a correlating login to our system so that multiple people can access the information.
Troubleshooting Tips
Limit your use of bullets and other formatting in Note fields of application and requirement forms.
Your email account (user ID) must permit automated emails so you can receive correspondence from our online grant system. If you are not able to receive automated emails from our system, your email account is identifying our automated emails as junk.
Add the email addresses below to your address book and also notify your information technology (IT) department (or the department that controls system proxy settings) and have them permit emails from these addresses as well.
mail.grantapplication.com
mail.grantrequest.com
[include others as needed]
Frequently Asked Questions

Click the Forgot Password? link available on the account login page.

If you do not receive this, check your Junk email folder or ask your email administrator about filter settings. Any emails from mail@grantapplication.com must not be blocked.

Log in to your account at www.grantrequest.com/SID_###.

Yes. Use the red checkmark button (where available) to spell check your narrative.

Yes. However, the word count feature is not entirely accurate when you do this. It is recommended to enter your essay question answers directly into the application.

After you submit the application, an email notification is sent stating that the proposal was received. If you do not receive this email check your Junk email folder or ask your email administrator about filter settings. Any emails from mail@grantapplication.com must not be blocked.

Contact us directly at: [Insert your organization’s contact information here.]

Log in to your account at www.GrantRequest.com/SID_###. Then, click the Requirements tab.
Use the dropdown menu to select New.

When you first login to your My Account page, the Applications tab is selected. To view any new Requirements, click the Requirements tab and select New, In Progress, or Submitted from the dropdown menu.

Refer to our site for examples of key partnerships in each focus area and a listing of all organizations and program summaries funded through the initiative.

We defer to the expertise of the applicants to educate us on the funding needed to run a successful program. Applications are reviewed on a case-by-case basis, focused on Outcomes and impact. The request amount must reflect the effectiveness of the proposed program and consider the specific needs and challenges of the communities involved.

Funding occurs annually. Receiving funding this year does not disqualify you from being considered for funding in the future.

No. Funding is awarded only to 501(c)(3) organizations.

If you hold a tax exempt status similar to a 501(c)(3) status (such as a university), submit your tax status documentation with your funding request for review.

Due to the high interest in funding, we are currently unable to have one-on-one conversations with all interested parties. Submit questions to: [foundation email here].

If you have attempted to login with the wrong password several times, the account is disabled. To reset the password and re-enable the account, click on the Forgot Password? link. An automated email is sent to your email address with a reset link.