About Payment Statuses

Payments are given specific statuses based on where they are in the processing workflow. Available statuses differ between cash and in-kind payments.

Note: For more information about international payment statuses, see Process International Payments.

Cash payment statuses

Status	Substatus	Description
Pending		Payment created in the system and available for processing and disbursement.
Scheduled		Payment is part of an open or reviewed batch.
Processing		Payment is part of a batch sent to processing.
Invoiced		Payment is included in an invoice.
Sent to Partner		This status applies to international payments only. Payment is disbursed by one of our processing partners. The status is updated to Disbursed when the processor provides the payment number to our team.
Outstanding		Payment is included in a disbursement in the Processing Tool.
Disbursed		This status applies to international payments only. Payment has been deposited, and a payment number has been assigned to the payment.
Cleared		Payment has cleared the bank.
On Hold		Payment is placed on hold in an invoice due to the organization no longer being eligible for giving or disbursement at time of disbursement. If the organization becomes eligible again, the payment can be disbursed. Otherwise, it will either be redirected or refunded. For domestic payments, this status can also indicate a check has been voided as stale, undeliverable, or returned.
Voided	Voided for Stale Check	Payment was voided because the check wasn't cashed after 120 days.
	Voided for USPS Check Return	Payment was voided because the check was undeliverable.
	Reissue Requested by Charity	Payment was voided because the nonprofit requested a new check be issued.
	Invalid Banking Details	Payment was voided in the Processing Tool because the banking details provided are incorrect.
	Rejected by Receiving Bank	Payment was voided because the receiving bank wouldn't accept it.
	Failed Blackbaud Compliance Review	Payment was voided because it failed review by the Blackbaud Compliance team. Payment may be rejected for several reasons, including fraud and nonprofit ineligibility.
	Other	Payment was voided for another reason, such as manually voided by a Grant Manager.

Note: The statuses of Outstanding, Cleared, and Voided are entirely dependent on what happens to a payment after it is sent to processing.

In-kind payment statuses

Status	Description
Pending	Payment created in the system and available for disbursement.
Fulfilled	Payment has been disbursed.