Process International Payments

When processing payments for nonprofit organizations outside of the United States using the steps outlined in How to Process Cash Payments, it should be noted that the payment statuses and disbursement time may differ based on which entity is processing the payment. Regardless of processor, payments can be set to On Hold or Voided.

Payments through Blackbaud Giving Fund (BBGF)

For international organizations that're eligible for giving through BBGF, payment statuses will be the same as those for domestic processing.

  • Pending

  • Scheduled

  • Processing

  • Invoiced

  • Outstanding

  • Cleared

Payments using global partners

For international organizations whose eligibility is managed through one of our global partners, clients will see the following payment statuses:

  • Pending

  • Scheduled

  • Sent to Partner

  • Disbursed

Note: For more information, see About Our International Processing Partners.

 

Frequently asked questions (FAQs)

  1. In GrantsConnect, a Grant Manager creates a payment for an approved/awarded grant application. Payment status is set to Pending.

  2. The payment is added to a batch and sent to processing. Payment status is updated to Scheduled.

  3. The Processing Tool sends an invoice to the partner. Payment status changes to Sent to Partner.

    Note: Based on an organization's location, eligibility for giving and payment processing may be handled by a processing partner - such as CanadaHelps, Charities Trust, GlobalGiving, and Haus des Stiftens.

  4. The partner pays the invoice and sends a Payment ID to the Processing Tool. After we receive the Payment ID, it appears in GrantsConnect. Payment status changes to Disbursed.

Note: The time it takes for GrantsConnect to receive a Payment ID from our processing partners will vary. Because of this, it may take up to a month for the payment status to move from Sent to Partner to Disbursed.