Process International Payments

Payments made to organizations outside of the United States are processed by either the Blackbaud Giving Fund (BBGF) or one of our global processing partners. Payment statuses and disbursement times vary by processing partner. Payments can be set to On Hold or Voided.

Blackbaud Giving Fund (BBGF)

For international payments processed through BBGF, payment statuses match those for domestic processing:

  • Pending

  • Scheduled

  • Processing

  • Invoiced

  • Outstanding

  • Cleared

Tip: For status details, see About Payment Statuses. To learn more about BBGF, see Blackbaud Giving Fund (BBGF) Global Vetting.

Global processing partners

For international payments processed through a global partner, payment statuses include:

  • Pending

  • Scheduled

  • Sent to Partner

  • Disbursed

Tip: For status details, see About Payment Statuses. To learn more global partners, see About Global Processing Partners

Workflow for partner-processed payments

For payments processed through a global partner, follow this workflow:

  1. In GrantsConnect, a grant manager creates a payment for an approved grant application. The payment status is Pending.

  2. The payment is added to a batch and sent for processing. Status updates to Scheduled.

  3. The YourCause Processing Tool sends an invoice to the partner. Status changes to Sent to Partner.

    Note: Depending on the organization’s location, a processing partner — such as CanadaHelps, Charities Trust, or Haus des Stiftens — handles eligibility and payment processing.

  4. The partner pays the invoice and sends a Payment ID to the Processing Tool. After the Payment ID appears in GrantsConnect, status changes to Disbursed.

The time it takes for the status to change from Sent to Partner to Disbursed depends on when the partner funds the payment and sends the Payment ID. This timeline varies by partner.

Tip: For organizations that receive paper checks from CanadaHelps, payments can remain in Sent to Partner status for up to 13 months. To receive payments weekly, organizations should sign up for EFT instead. For more details, see Register for Electronic Funds Transfer (EFT) with CanadaHelps in the Blackbaud Verified Network Help.