Mark Batches as Pending

You can revert a batch's status to Sent to processing - Pending if it has a status of Funded or Disbursed. An example of when this may be used is a payment needs to be updated or payments are not yet ready to be funded.

Note: This is only available for batches being processed by the client.

Note: If the batch has a status of Open or Pending, it is recommended to following the steps in Send Payments to Processing to change the batch's status to Sent to processing - Pending.

  1. Navigate to the Payment Processing > Batches tab.

  2. Select the ellipsis icon next to the batch and then the Mark as pending option.

    Tip: Alternatively, you can view the payments in the batch, select the ellipsis icon next to the Processor in the batch summary, and then click on the Mark as pending option.

  3. In the Mark as Pending screen, provide a note.

  4. Confirm the action to mark the batch as Sent to processing - Pending.