Contact Support
If you have questions or encounter an issue, GrantsConnect Support can be contacted by submitting a support ticket, chatting with one our agents in our Live Chat feature, or sending an email to grantsconnect-support@yourcause.com
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Note: It is recommended to review the Support resources for troubleshooting information prior to contacting our team.

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In the Grant Manager Portal, click on the question mark icon next to My Account in the navigation.
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Select either Contact Support to submit a ticket or Live Chat to message with a member of our team.

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In the Applicant Portal, click on the question mark icon next to My Account in the navigation.
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Select either Contact Support to submit a ticket or Live Chat to message with a member of our team.
Note: You can also contact support from the Sign In page by clicking on the Email or Live Chat links in the Need assistance? area at the bottom of the page.