Contact Support

If you have questions or encounter an issue, GrantsConnect Support can be contacted by submitting a support ticket, chatting with one our agents in our Live Chat feature, or sending an email to grantsconnect-support@yourcause.com.

Note: It is recommended to review the Support resources for troubleshooting information prior to contacting our team.

  1. In the Grant Manager Portal, click on the question mark icon next to My Account in the navigation.

    Contact support from the navigation in the Grant Manager Portal

  2. Select either Contact Support to submit a ticket or Live Chat to message with a member of our team.

  1. In the Applicant Portal, click on the question mark icon next to My Account in the navigation.

  2. Select either Contact Support to submit a ticket or Live Chat to message with a member of our team.

Note: You can also contact support from the Sign In page by clicking on the Email or Live Chat links in the Need assistance? area at the bottom of the page.