Note: The Delivery Pacing process page displays only when delivery pacing is enabled for your site. Contact Blackbaud if you would like the ADVOCACY_DELIVERY_PACING_ENABLED site option enabled so you can pace deliveries.
What do I need to know about Delivery Pacing?
Delivery pacing allows you to specify the maximum number of responses you want Luminate Online to deliver each hour. Delivery pacing spaces out alert messages sent by your constituents to legislators and other target recipients.
On this page, you can enable delivery pacing for your alert, and configure the options, including providing a Response Log with statistics of delivery pacing for each hour after the feature is enabled.
You can return to this page at any time to view the Response Log and make adjustments as needed. If you change the maximum responses or the expiration date, the changes take effect after the current hour is up. You cannot make more than one change in any one-hour time frame.
Configure Delivery Pacing
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Navigate to the Delivery Pacing process page of your action alert.
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Choose whether to enable delivery pacing for this alert. Once you select the checkbox Delivery pacing is enabled, further options display.
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Enter a number for the Maximum responses per hour limit. This represents the maximum number of responses you would like the system to deliver each hour.
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Set the Expiration date for the delivery pacing using the drop-down date menus. After the date you set here, delivery pacing for this alert will be inactivated.
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Click Save to complete your configuration, or click Next to go to the next process page: Customize Your Alert Design.