Note: Feature enhancements can also be found on the What's New and What's Recent pages in the help documentation.
Luminate Online Version 26.1 Release Notes
March 2026
To learn more about features in these release notes, review Luminate Online resources.
In addition to the features and resolutions listed below, release 26.1 includes updates to infrastructure and security.
API Login Security Note
To adhere to best practices and security standards, do not pass username and password in URLs. Place those parameters in the body of a POST request. For more information see Parameters and Login in the API documentation.
Amazon Pay Coming Soon
Amazon Pay offers constituents another way to pay for shopping, registration, and donations. When you enable digital wallets with checkout Amazon Pay will automatically display similar to Google Pay. No setup required!
Spots are limited. To participate, contact Customer Support.
Note: Availability is limited for the initial release, but the feature will be released globally at a later date.
Warning: A known issue is currently being resolved. When you use Amazon Pay, the constituent receipt lists Blackbaud instead of the organization that received the donation, gift, registration, or other payment.
Enhance Content Powered by Blackbaud AI Coming Soon
Ready to transform the way you communicate with your fundraisers? Check out the brand-new Gen AI Content Writer & Tone Enhancer, a powerful tool designed to take the guesswork out of crafting effective communications.
This tool can:
Save you valuable time by drafting personalized, high-impact messages in minutes
Boost engagement with messages that resonate
Drive higher fundraising results through smarter, more consistent communication
Keep your existing S-tags intact so you can continue to display user data, track interactions, and include widgets.
See how Gen AI can help you work smarter, communicate better, and elevate your fundraising!
Look for Enhance Content in the WYSIWYG Content Editor in:
Autoresponders
Company pages
Donation form designers
Email (including New, Classic, and Coaching)
Greeting pages
PageBuilder
Personal pages
Team pages
TeamRaiser custom pages
TeamRaiser customized suggested messages (TeamRaiser)
Thank you pages
TeamRaiser Text Messaging with Nuclavis Coming Soon
Set up automated text messaging for TeamRaiser participants with Nuclavis.
Nuclavis Messaging is designed specifically for Peer-to-Peer (P2P) fundraising, transforming how organizations recruit, activate, and support their participants all from the palm of their hand.
With Nuclavis Messaging:
Send RCS messages (with fallback to MMS if RCS is disabled on their device) to currently registered participants.
Segment messages to team captains, team members & individuals, or target fundraisers based on amount raised.
Include personalized information including the fundraiser’s name, team name, event name and more.
RCS messages come from your verified brand, not a random short code or unknown number.
Include attention-grabbing CTA buttons such as Register Now, Add Calendar Event, or Download the Mobile App
Retain s-tags to include constituent names, track interactions, and add widgets.
It’s as easy as 1,2,3.
Create an account with Nuclavis.
Link your Nuclavis and Luminate Online accounts.
Create automated messages to invite, remind, and thank your constituents.
See Nuclavis Text Messaging for more details.
Link Manager for Full HTTPS Coming Soon
Major browsers, such as Chrome, will soon require all public websites to use HTTPS. Starting in October 2026, insecure pages will trigger warnings or may fail to load. To protect your constituents’ experience and maintain trust, we are migrating webpages to full HTTPS. This ensures compliance with browser standards, prevents security risks, and avoids disruptions.
Use the new Link Manager to view a list of all files that contain links stored in Luminate Online. The list shows your sites, their status, and when they were last updated. Review links in active pages to identify any that need to be converted to secure access. Within the Link Manager list, identify HTTP links and select Edit to update them to HTTPS.
Domain Names and SSL Certificates
If you have a custom secure domain that you manage, or if you manage a custom secure domain installed by Blackbaud, use Link Manager to update HTTP URLs to HTTPS URLs.
Note: Blackbaud installed custom secure domains managed by customers prior to 2018. This service is no longer offered.
If you do not want a custom secure domain, your URL will start with secure2.convio.net or secure3.convio.net, and URL branding will be lost. This option is not recommended.
If you want to purchase a new custom secure domain prior to migration to full HTTPS, you need a new sales agreement before URL updates can occur. Blackbaud will purchase and manage the SSL certificate for the domain you provide. Contact your Blackbaud representative or Customer Support to get started.
More Fee Cover Features Coming Soon
Personal Fundraising now includes fee cover. Fee cover data has also been added to reports for monitoring donations, registrations, purchases, and more.
JavaScript Library Update Coming Soon
JavaScript YUI library updated to version 3.18.0.
Issues Resolved
| Ticket Number | Reported Issue | Resolution |
|---|---|---|
| 3642184 | When honoree first name and last name are required some payment methods including PayPal, ApplePay, GooglePay, Credit Card are progressing to the next screen until the request is submitted twice. | Payment method window displays after single request is submitted. |
| 3629741 | Reports Classic Transaction reports include duplicate rows. | Reports Classic Transaction reports render as expected. |
| 3620742 | Content editor WYSIWYG update prevents navigation to insert/edit image with the image library. | Image insert and edit with the image library works with the updated content editor. |
| 3627973 | S-Tags in autoresponders are not properly calculating and populating when using Fee Coverage options. | S-Tags in autoresponders are properly calculating and populating when using Fee Coverage options. |
| 3629851 | Session timeout page formatting is wrong. | Session timeout page renders correctly. |
| 3309837 | Direct debit transactions that fail due to security requirements fail in Blackbaud Integrated Payments (no funds collected), but appear as successful in Luminate Online. | Transactions that fail due to security requirements are not logged as successful in Luminate Online. |
| 3428521 | S-120 tag does not include additional gifts in the total amount displayed. | S-120 tag does include additional gifts in the total amount displayed. |
| 3518277 | When multi-locale is enabled, answering some multiple choice questions always return an error. | Valid answers to multiple choice questions are accepted regardless of multi-local settings. |
| 3591998 | The transaction for the first payment made after the credit card updater changes a payment method from digital wallet to credit card does not capture credit card details. | The transaction for the first payment made after the credit card updater changes a payment method from digital wallet to credit card captures credit card details. |
| 3619425 | Donate button is missing on donation forms. | Donate button displays as expected. |
| 3626461 | Attempting to process refunds results in errors. | Refund processing proceeds as expected. |
| 3614187 | Data entered by the user is not stored in valued_transaction or constituent if it is a record created by the transaction. | Data entered by the user is not stored as expected. |
| 3553129 | Multicenter TeamRaiser autoresponders use the site default reply-to email address instead of the specified sender's email address. | Multicenter TeamRaiser autoresponders use the specified sender's email address. |
| 3575593 | Canadian direct debit PAD confirmations are sent on first and second transactions of recurring payments. | Canadian direct debit PAD confirmations are sent on the first payment and updates to recurring payments. |
| 3561086 | Report results page displayed with errors in highlighting patterns and row and column size. | Report results page displays as expected. |
| 3422144 | API method getTeamMembers returns visible participant pages when the participant has set privacy setting to private. | API method getTeamMembers respects participant privacy setting. |
| 3347937 | Card holder name appears in the first, but not subsequent, sustaining gift payments. | Card holder name appears for all sustaining gift payments. |
| 3349434 | Refunds for sustaining gifts do not always apply the refund to the most recent transaction. | Refunds for a sustaining gift are always applied to the most recent transaction. |
| 3355355 | Participants are logged out after defined inactivity limit even when F2F_PARTICIPANT_CENTER_COOKIE_LOGIN=TRUE. | Participant sessions remain active until logout when |
| 3330107 | S-48 tags return the value of a delayed self pledge and additional upsell fees. | S-48 tags only return the value of the delayed self pledge. |
| 3264754 | Autoresponder bounce rates logged as hard bounce when soft bounce and vice versa. | Autoresponder bounce rates logged correctly. |
| 3388816 | Company field missing from reports when participants register with an association to a company but without a team. | Company field included in appropriate reports regardless of team membership. |
| 3391653 | When registering participants from the Event Management Center, the minimum fundraising goal always displays $0. | When registering participants from the Event Management Center, the correct minimum fundraising goal is displayed. |
| 3423796 | When using the search feature in Constituent Transactions, the page refreshes and no results are returned. | Constituent Transaction searches return results when appropriate. |
| 3424880 | Uploading TeamRaiser registrations with blank Goal fields results in a value of $0 in the recorded Goal field. | Uploaded TeamRaiser registrations with a blank Goal field do not record a goal. |
| 3427921 | Answers to Yes/No questions on Calendar Events are always saved in English. | Answers to Yes/No questions on Calendar Events are saved in the language set in Multi Local configuration. |
| 3504106 | S-416 tags do not render images correctly. | S-416 tags render images correctly. |
| 3505073 | Starting plain text content of an email message with a URL results in an error. | Starting an email message plain text content with a URL works as expected. |
| 3511289 | Phone numbers collected via API donation forms using donor.phone_type=mobile are recorded as the Primary phone. | When donor.phone_type=mobile, phone number is recorded as expected. |
| 3519103 | When registering for a TeamRaiser event with multi-locale enabled, selecting next on the Participation Options dialog results in an error. | Regardless of multi-locale settings, selecing next after entering valid Participant Options proceeds to the next step in the registration process. |
| 3520392 | When some requests are made to a specific servlet the com.convio.exception.CVRuntimeException: no application with servlet name https error is returned. | Valid requests to the servlet are processed as expected. |
| 3527453 | When participants are drafting emails in participant center and are logged out due to inactivity, the email draft is not saved. | Email drafts are saved prior to logout due to inactivity. |
| 3548989 | Selecting Donor Information Same as Billing Information during checkout does not pre-populate fields as expected. | Selecting Donor Information Same as Billing Information during checkout pre-populates fields as expected. |
| 3567572 | Discount codes are not applied when administrators enter TeamRaiser registrations for participants using credit cards. | Discount codes are applied as expected. |
| 3568760 | Co-captains are not able to edit team captain messages. | Co-captains are able to edit team captain messages. |
| 3575419 | Custom UI Java Script code in new Participant Center 2 instances is not displayed as expected to the end user. | Custom UI Java Script code in new Participant Center 2 instances is displayed as expected. |
| 3578297 | When a participant registered for an event with delayed self pledge at one amount, and the registration fee was later adjusted to a second amount, the participant's pledge amount is showing that second amount. | The original, confirmed amount of a delayed self pledge registration is maintained even if the registration fee is later changed. |
| 3584236 | An obsolete Convio contact page surfaced for some rare errors. | Obsolete Convio contact links have been replaced by current Blackbaud contact information. |
| 3589345 | When adding new groups to a query, it is possible to sever the connection between the query and groups previously connected to it without warning. | Aborting the process to add new groups to a query does not sever the connection between the query and groups previously connected to it. |
| 3591373 | Only the first 25 contacts are visible in a Participant Center 2 contact list. | Navigable pagination has been added to Participant Center 2 contact lists. |
| 3592490 | When using the S-48 delayed self pledge tag and Yes, count registration fees towards fundraising goal is not selected, the transaction amount calculations are wrong. | When using the S-48 delayed self pledge tag and |
| 3598137 | The Position field on the constituent profile record is recording special characters as extended ascii characters, causing csv exports to download as ANSI. | Special characters are not recorded as extended ascii characters. |
| 3601043 | Calendar events automatically use a default merchant account. | Administrators select an available merchant account for calendar event payment processing. |
| 3612227 | The Donation Form Timeline Report sometimes results in error messages and empty graphics. | The Donation Form Timeline Report runs as expected. |
| 3623019 | Switching between the Plain Text and WYSIWYG content editor modes deletes code. | Switching between the Plain Text and WYSIWYG content editor modes does not delete code. |
3625075 3626261 3691640 | When multi-locale is enabled, timeout messages are not displayed in the assigned locale language. | When multi-locale is enabled, timeout messages are displayed in the assigned locale language. |
| 3626685 | S-1tag personalization components do not render correctly with the content editor WYSIWYG update. | S-1tag personalization components render correctly with the content editor WYSIWYG update. |
| 3641380 | Errors occur when email campaigns are deleted while messages in that campaign are still scheduled to send. | Links from orphaned email messages to the events calendar are removed, preventing the error state. |