To create a new reward:

  1. Click Constituent360 > Rewards. The Rewards List displays.

  2. Click Create New Reward. The New Reward page displays.

  3. Configure the following:

    • Name: Enter a name for this reward (for example, Bumper Stickers) that displays to the user.

    • Number of Points Required (Cost): Enter the number of points required to redeem this reward; this will be shown to users on their Reward List page.

    • Number Available: Set to 0 to indicate an unlimited supply, or specify the total number made available.

      Note: This number will not change as rewards are redeemed; however, the number redeemed will be shown on the line above called "Number Redeemed To Date" so that you can maintain an accurate count of those remaining.

      • Minimum Quantity: Enter a number if the user must request a minimum number of these rewards (for example, you might require a user to redeem at least two bumper stickers).

        Tip: Use the Number of Points Required and the Minimum Quantity fields to set up volume discounts for a particular Reward program. For example, if you have a reward program that involves planting daffodils in a memorial park, you might set up two separate rewards as configured below:

        Name Number of Points Required (per daffodil) Minimum Quantity
        Daffodil Planting (10 or more bulbs) 10 10
        Daffodil Planting (less than 10 bulbs) 12 1

        Thus, buying 9 daffodils would require 9 X 12 = 108 points; whereas, buying 10 daffodils would benefit the user and require only 10 X 10 = 100 points.

    • Description: Describe this reward; this description will appear on the Administrator's Rewards List page and also on the user's Reward List page

    • Associated Image: Add an image to display with the reward. Click Search the Image Library to upload an image from the Image Library, or Browse to upload an image from your desktop.

      Note: Images must be in JPEG, PNG, or GIF format and can be no larger than 2MB.

      Note: A thumbnail version of JPEG and PNG images will display on the user's Reward List page (both you and the user can click the image to see a larger version of it); a larger version of the image will display on the Reward Redemption page. The system cannot create thumbnail versions of GIF images due to copyright limitations, so if you Upload a GIF, you will have a link to view the full-size GIF image. A GIF image will appear only on the users' Reward Redemption page, not on their Reward List page.

    • Redemption Information: Select the information you would like to request and require from the user when the reward is redeemed

    • Select Question Type: If you would like to add survey-type questions to the Reward page, select the question type(s) from the drop-down menu and then configure each question using the Add Question button. Refer to Creating Questions for the Survey for details.

  4. Click Save.