Survey Results and Responses

You can search for individual survey responses, review overall results, and revise answers. If you make revisions, the system records these changes as a Survey Modified Interaction in the Interactions section of a Constituent Profile, unless the survey was taken anonymously. The Survey Report shows only the most current response.

1. Go to Content, Surveys.

2. Select Find Responses for the survey.

3. Search for the response:

   • If the respondent was logged in or registered for the first time, enter all or part of the respondent's First Name, Last Name, or Email address.

   • If the respondent was anonymous, select Anonymous users.

4. To limit a specific timeframe, select the Predefined Date Range drop-down list and choose an option.

5. For a specific date or range of dates, select Custom Date Range and select the Month, Day, and Year to set a specific date or range of dates.

   Note: The system cannot search on date alone. You must also enter a value in one of the respondent fields.

6. Select Search. The names of the survey takers who match your search criteria are displayed in a search results list below Search.

7. Select Edit for a respondent.

8. Make any changes as necessary and answer any questions that are designated as Administrator only.

9. Select Finish. The Find responses to this survey page displays again.

Tip: You can edit survey results from either the Survey application or the Interactions tab of a Constituent Profile.

1. Go to Content, Surveys.

2. Select View Report from the Actions column of the survey to see responses.

1. Go to Content, Surveys.

2. Find your survey and select Download Survey Responses.

3. In the Report Results section, select Refresh this page until the report completes.

4. Next to the survey responses, select View.

Tip: You can place the respondents into a group by selecting "Add results to group" or download results into a CSV spreadsheet by selecting the blue disk icon.