To resolve duplicates
- Click either the Resolve New Registrations tab or the link in the Snapshot box. The Resolve New Registrations page displays. The New Registration Conflicts table displays Constituent360 and external database records suspected of being duplicates. The table contains the following columns:
A checkbox column to let you resolve multiple records as not matching
New Online Record - new registration records
- Actions - contains two or three actions:
Not a Match
Merge (the new and the matching records)
Resolve Duplicates (displays only when two or more duplicate records are identified by the system)
Database records identified by the matching algorithm as possible duplicates
A match score (the threshold for which is set with a site option)