To send membership renewal messages

Note: You must create Membership Types before you create your renewal message.

  1. Click Fundraising > Donation Management.

  2. Create a new membership donation campaign. On the Specify Groups and Donors page, select the groups you created for each membership type.

  3. On the All Donation Forms tab, create a membership donation form.

    Note: Select the Membership Donation Form template.

  4. Click Email > Email Campaigns to create a membership email campaign that conforms to your organization's business practices.

  5. Click the Campaigns tab, and click Manage in the Actions column of the membership campaign.

    The Summary page displays.

  6. Click the Audience tab.

  7. Click Add Groups to add membership groups to your email target list. Click Finish when you are done.

  8. Click the Messages tab to compose, review, and approve the message according to your organization's business practices.

    Note: Use the Personalization and Conditional drop-downs on the content editor toolbar to insert Membership details to the message address and content.

  9. After the message is approved, you can schedule delivery to your target audience.

    Note: After the message is sent, the review page for your delivery provides details about the number of members who received your email message.