Transactions Eligible for Fee Coverage
Support for fee coverage is coming soon.
Several factors determine whether a transaction qualifies for donor cover or Complete Cover™, including the type of form, gift, payment method, and transaction amount.
Note: Donations Classic will not offer fee coverage. Support in eCommerce is coming soon.
Transaction eligibility for Complete Cover
When a form with Complete Cover is presented with an ineligible transaction, it automatically switches to a donor cover model, allowing donors to opt in to cover the processing fees.
Currently, Complete Cover does not support:
-
Saved cards
-
Transactions of $3,000 or more
-
Recurring gifts, including TeamRaiser Delayed Self-Pledge (Support is coming in a future release)
-
PayPal and Venmo
| Donation | TeamRaiser registration | Calendar Event registration | eCommerce | |
|---|---|---|---|---|
| Credit card | one-time, USD and CAD* | one-time, USD and CAD* | one-time, USD and CAD* | coming in 2026 |
| Direct debit | one-time, USD only | one-time, USD only* | one-time, USD only* | coming in 2026 |
| Apple Pay | one-time, USD and CAD* | one-time, USD and CAD* | one-time, USD and CAD* | coming in 2026 |
| Google Pay | one-time, USD and CAD* | one-time, USD and CAD* | one-time, USD and CAD* | coming in 2026 |
*Recurring support is coming in a future release.
Note: For ineligible transactions, donor cover may display on Complete Cover-enabled forms.
Transaction eligibility for donor cover
| Donation | TeamRaiser registration | Calendar Event registration | eCommerce | |
|---|---|---|---|---|
| Credit card | one-time and recurring, USD and CAD | one-time and delayed self-pledge, USD and CAD | one-time, USD and CAD | coming in 2026 |
| Direct debit | one-time and recurring, USD and CAD | one-time and delayed self-pledge, USD and CAD | one-time, USD and CAD | coming in 2026 |
| Apple Pay | one-time and recurring, USD and CAD | one-time and delayed self-pledge, USD and CAD | one-time, USD and CAD | coming in 2026 |
| Google Pay | one-time and recurring, USD and CAD | one-time and delayed self-pledge, USD and CAD | one-time, USD and CAD | coming in 2026 |
| PayPal | one-time, USD and CAD* | one-time, USD and CAD* | one-time, USD and CAD | coming in 2026 |
| Venmo | one-time, USD and CAD* | one-time, USD and CAD* | one-time, USD and CAD | coming in 2026 |
*Recurring and delayed self-pledge support is coming in a future release.
To assume responsibility for all related fees and hide the option for donors to contribute towards operating costs, keep the default selection of My organization pays on your forms. For more information about costs, see Blackbaud Merchant Services Processing Fees