Understand Contributed Content

Group your organization's staff members, affiliate members, and constituents into collections that identify who can create, edit, or submit content and who can view content. Create and send email solicitations asking the contributors to create or edit and submit content to make available to viewers.

Some sites want their administrators to create skeleton contributions that contributors edit and submit instead of allowing contributors to create original contributions. To turn on this Edit Only mode for your site, contact your Account Manager or Customer Support.

Typically, collections provide custom content to constituents who reside in a specific state or country, are members of an affiliate organization, are assigned to a Luminate security category or are members of a group. You can also create and edit collections where constituents are allowed to view content contributed for a solicitation.

If your site has pages dedicated to each state, you could create a collection for each state and then select the qualifier that viewer constituents must be from the state. Next, add the state residents or add a few known residents as contributors. Then create a content solicitation asking contributors for a news story that describes a tourist attraction near their residence and send it to each state collection. After you approve each story submitted by a contributor, feature the contribution on the state page that corresponds to the contributor's residence.

To obtain the contributions, you must create contributed content solicitations that ask contributors to compose:

  • Event Information that contains the name, date, location, and a short description of up to 500 characters about an event plus a link to more information or a page that features the event

  • News Story that contains a title, author byline, date, up to 500 characters in a text block, and an optional picture plus a link to more of the story, related stories, or other information

  • Teaser Intro that contains a headline to display as a link to a full story or piece of information, the link URL, and a short text block of up to 280 characters that describes the information to which the headline links

In each solicitation, you select whether the content requires approval by an authorized administrator or it can be used without approval. Submitted contributions become part of your site Library and can be reused in site pages or future email messages.

After contributors submit their content, make it available by inserting the contributed content component into the Content Editor of a PageBuilder page or an email message as a:

  • Qualified Contribution that the system renders according to the viewer attribute qualifier (country, state, affiliate, security category, group) selected for the collection associated with the contribution. For example, if you create collections with state qualifiers, the system sends emails with different content for each state or shows content on site pages to viewers whose contact records indicate they are from that state.

  • Specific Contribution that the system always renders in the same way, regardless of collection or viewer attributes. If you insert a content contribution that comes from the state of Texas collection, the system shows this content to all page viewers or email recipients.

  • Specific Solicitation that the system renders depending on the attribute value selected when the content was inserted. You can select to display this content only to viewers of a specific country, state, affiliate, security category, or group.

  • Time-Based Contribution that the system renders according to the selected publish and expire dates. If a contribution has publish dates selected by the author, the system shows the information on the pages only during the specified dates and cancels email messages containing content past the expire date.