Create and Send a Text Message

Use this page to create, preview, and send a text message to your selected audience with Nuclavis in Luminate Online.

1. Under Related Actions, select One-Time Text Messages, then select Add Text Message.

   

2. Enter a Message Name. Use this name for internal tracking and reporting.

3. Select a Campaign. Select Existing Campaign and choose a campaign from the list, or select New Campaign and enter a name.

4. Enter a Body Message of up to 1,000 characters. Emojis count as two characters each. Personalization fields and URLs count as 15 characters each.

   1. Select the link icon to insert a URL.

   2. Select the smiley face icon to add emojis.

   3. Select the magic wand icon to insert Personalization.

   Note: The link and personalization options are configurable during your onboarding with Nuclavis.

5. File: Select Include a File to upload an image, video, or audio file, or select No File to skip this step.

   • The maximum file size is 1MB.

   • Use the recommended image size of 1,140 x 764 pixels.

   • Leave about 25% padding at the top and bottom of the image and 10% padding on each side to prevent cropping.

6. Select recipients for your message based on Group ID:

   • Target Group ID: Select one or more groups from the list.

   • Suppress Group ID: Select one or more groups from the list.

7. Select Send Now to send the message immediately, or select Schedule to choose a future date and time. Scheduled messages use Central Time (CT).

8. Select Preview to verify how the message will appear. Use the preview to:

   • Review the message body with personalization fields populated.

   • View the attached media, if included.

   • Verify that personalization fields appear as expected.

   Select Save to prepare the message for sending, or select Cancel to discard your changes.