The Email Tracking Report Details Link

Note: The Email Tracking and Email Analysis reports rely on data from Email Classic which has been deprecated.

When you click the Details link in the Email Tracking Report, the following information displays:

• Name that was entered when the email message was created

• Description that was entered when the email message was created

• Sender name that was entered when the email message was created

• Date Created timestamp with date and time

• Date Sent timestamp with date and time

• Content Type, which is one of the following:

  • HTML and Text

  • HTML

  • Text

• Groups sent to

• Message Delivery Statistics

  • Targeted number of recipients in group lists
  • Skipped number of recipients, which are targeted constituents who have previously unsubscribed or have a known bad (hard-bounced) email addresses
  • Pushed number of emails that were sent out
  • Failed (Soft Bounces) emails that the intended recipient may not have received due to a temporary condition (such as recipient’s mailbox is full, recipient’s ISP is unable to accept email at this time, and so on)
  • Failed (Hard Bounces) emails that the intended recipient will not receive due to a bad email address
  • Net Sent emails that include the number of pushed emails that were not skipped or that have not yet failed

• Message Response Statistics

  • New Unsubscribes that counts each recipient that unsubscribes from email
  • Click-Throughs that count the number of times that recipients click on the links in the email
  • Unique Click-Throughs that count the first time a recipient clicks on each link in the email
  • Forwarded Click-Throughs that count the number of times recipients who clicked links also forwarded the email to another email address
  • Messages Opened that count the number of times recipients opened the email
  • Unique Message Opened that count the first time each recipient opened the email
  • Additional Opens that count all subsequent times recipients opened the email after the first time

• Click-Through Analysis for Individual Links in the Email table that shows each link by name along with the number of Click-Throughs and Forwarded Click-Throughs for that link