Find a Donor's PDF Receipt

You may want to search for a PDF receipt to view the receipt's contents, resend the receipt, or void it. You can search by the name of the constituent, receipt number, or the date on which it was issued in Receipt Manager.

Note: Some receipts on the Find Receipt page can be from actions taken in the Transactions application. For more actions you can take on the payment transaction that generated the PDF receipt, see Providing a Receipt for a Transaction.

Search for a PDF receipt

Note: You can't search for annual sustaining receipts until the receipts generate. See Generate Sustaining Receipts.

1. Go to Setup > Receipt Manager to view the Receipts template list page.

2. In the Actions column of the template that generated the receipt, click Manage.

3. On the Find Receipt page, enter information:

   • First Name searches receipts based on the constituent that made the donation

   • Last Name searches receipts based on the constituent that made the donation

   • Receipt Number searches receipts based on the range of receipt numbers entered

   • Find Receipt based on Dates searches receipts based on the date the receipt was issued

4. Click Search.

5. When the search results page displays, click View from the Actions column of the receipt you want to see.

6. Right-click the receipt and choose Print to print the receipt or Save As to save the receipt.