To calculate the number of recipients of this coaching email and then send it to the delivery queue

1. From Related Actions on the Review Coaching Email Details page, click Calculate Audience.

   Note: If you are not on the Review Coaching Emails Details page, click Begin Delivery from the Actions column of the appropriate message in the Message List and click the Review Delivery Details from the options along the left of the Select Email Audience page.

2. In the section labeled:

   • Audience Calculations, verify that the number of messages to be sent is adequate after the recipients removed by the filters are subtracted from the initial number of recipients.

   • Target Groups, verify that the number of recipients in each participation type that you have targeted for this message is adequate.

   • Do Not Email Groups, verify that the number of people who will not be sent this message looks correct.

   • Filters, verify that number of potential recipients removed by each filter is what you intended.

3. If the results are:

   • Not what you expected, click the appropriate Related Action to go back and change your selections and then repeat this set of instructions again.

   • Acceptable, click the:

     • Send Immediately button to place this message in the delivery queue

     • Send at Scheduled Time to place this message in the delivery queue for delivery to recipients a the defined time.