Request Role Change - Manager to Administrator

If you're listed as a Manager for your nonprofit, you can request your role by changed to Administrator from the My Nonprofits area.

  1. Navigate to https://nonprofit.yourcause.com. Sign in to Blackbaud Verified Network by entering your email and then log in with your Blackbaud ID (BBID) account.

  2. You should be automatically taken to the My Nonprofits area. If not, select it from the side navigation.

  3. In My Nonprofits, select the ellipsis icon next to the organization and then Upgrade role to Administrator.

  4. Follow the instructions in the Request Role Change screen to submit a request by either completing the Nonprofit Platform Service Inquiry form OR contacting Administrators registered for your nonprofit.

    Tip: If there are active Administrators, we'll notify them of your request via email so they can update your role. You can also view Administrators in the User Management > Administrators and Managers area and contact them directly. If there are none, you'll be directed to contact Blackbaud Verified Network Support using the Nonprofit Platform Service Inquiry form instead.

 

Role verification documentation

When submitting request in the Nonprofit Platform Service Inquiry form, you must include proof of your role with your organization. Upload at least one of the following documents with your request:

  • Nonprofit Letter - A letter written and signed by your employer and one other authorized person. The letter must be on official letterhead. Volunteers or small nonprofits can use the Sample Role Verification Letter as a template.

  • Offer Letter - A letter you received before you started your job.

  • Copy of Form 990 - The form must list you as part of the organization.

  • Screenshot of the staff list - A screenshot from the organization’s website that shows your name.

  • Notice of Exemption (Germany-only) - A certificate issued by your local tax office that confirms your organization is recognized as charitable. This only applies to organizations based in Germany.

Tip: For organizations outside the United States, provide documents translated into English.

Note: To be added as an Administrator, users must be in a financial role, on the management team, or an office leadership team member. YourCause requires verification documentation and final approval for those assigned this role. All other users should added as Managers.