Request Role Change - Manager to Administrator

If you're listed as a Manager for your nonprofit, you can request your role by changed to Administrator from the My Nonprofits area.

  1. Navigate to https://nonprofit.yourcause.com. Sign in to NPOconnect by entering your email and then log in with your Blackbaud ID (BBID) account.

  2. You should be automatically taken to the My Nonprofits area. If not, select it from the side navigation.

  3. In My Nonprofits, select the ellipsis icon next to the organization and then Upgrade role to Administrator.

  4. Follow the instructions in the Request Role Change screen to submit a request by either completing the Nonprofit Platform Service Inquiry form OR contacting Administrators registered for your nonprofit.

    Tip: If there are active Administrators, we'll notify them of your request via email so they can update your role. You can also view Administrators in the User Management > Administrators and Managers area and contact them directly. If there are none, you'll be directed to contact NPOconnect Support using the Nonprofit Platform Service Inquiry form instead.

 

Role verification documentation

When submitting request in the Nonprofit Platform Service Inquiry form, you must include proof of your role with your organization. Upload at least one of the following documents with your request:

  • Nonprofit Letter - This is a letter written and signed by your employer.

    Tip: Click to view an example of this letter.

  • Employee Directory - This can be a scanned copy of a printed directory or a PDF document that includes your name and position.

  • Board Meeting Minutes - Meetings must have occurred within 180 days of submission.

  • Employee Badge

  • Paycheck Stub - The company name must be on the document provided.

  • Copy of 990 - This must show you as a member of the organization.

Note: To be added as an Administrator, users must be in a financial role, on the management team, or an office leadership team member. YourCause requires verification documentation and final approval for those assigned this role. All other users should added as Managers.